Privacy Policy – Thriving Wellness Center

Effective Date: October 31, 2025

At Thriving Wellness Center (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://thrivingwellnesscenter.com, submit an inquiry form, schedule an appointment, or use our telehealth or therapy services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

  • Name, email address, phone number, and other contact details

  • Information you submit through our website’s forms (e.g., service inquiries or appointment requests)

  • Health-related information you voluntarily share during consultations or intake forms

  • Payment information for services rendered

b. Automatically Collected Information:

  • IP address, browser type, device information, and website usage data via cookies or analytics tools

  • Interaction data from email campaigns

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule appointments

  • Provide telehealth and in-person therapy services

  • Maintain clinical records in compliance with HIPAA

  • Send relevant updates, newsletters, or marketing emails (you may unsubscribe at any time)

  • Improve our website and service offerings

  • Comply with legal, ethical, and professional obligations

3. How We Protect Your Information

We adhere to strict HIPAA-compliant and data security standards. Personal and health information is stored securely through encrypted systems, including HIPAA-compliant EHR and telehealth platforms. Only authorized personnel have access to this information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. Information may only be shared when:

  • Required by law or to comply with legal processes

  • Necessary to provide care (e.g., with your consent to coordinate with other providers)

  • Shared with secure, third-party vendors that support our operations (e.g., billing or scheduling platforms)

All third-party vendors are required to maintain HIPAA compliance.

5. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and monitor site performance. You can adjust your browser settings to refuse cookies if preferred.

6. Email and Marketing Communication

If you sign up through our website or provide your email, you may receive newsletters, educational content, or service updates. You can unsubscribe from marketing emails at any time by clicking “unsubscribe” or contacting us directly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct or update your personal information

  • Request deletion of non-clinical data (where legally permissible)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@thrivingwellnesscenter.com.

8. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on our website.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
Thriving Wellness Center
Email: info@thrivingwellnesscenter.com
Website: https://thrivingwellnesscenter.com

Terms of Service – Thriving Wellness Center

Effective Date: October 31, 2025

By accessing or using https://thrivingwellnesscenter.com, you agree to the following terms and conditions.

1. Purpose of Website

The content on this website is provided for informational and educational purposes only. It is not a substitute for professional mental health, medical, or psychological advice, diagnosis, or treatment.

2. Use of Services

By using our website or booking a session, you agree to:

  • Provide accurate, current, and complete information

  • Use the site and its services in compliance with all applicable laws and regulations

  • Not share false, harmful, or defamatory information

3. Telehealth and Therapy Services

All therapy and diagnostic services are provided by licensed clinicians.

  • Services are available to clients physically located in states where the provider is licensed.

  • Telehealth sessions are conducted through secure, HIPAA-compliant platforms.

  • Services do not constitute emergency care. If you are in crisis, please call 988 or go to your nearest emergency department.

4. Payment and Fees

Session fees are due at the time of service. Thriving Wellness Center operates as an out-of-network provider; clients may request a superbill for insurance reimbursement. Payment details are processed through secure, HIPAA-compliant systems.

5. Cancellation Policy

Clients must cancel or reschedule sessions with at least 24 hours’ notice to avoid being charged the full session fee.

6. Intellectual Property

All content on this website—including text, graphics, and images—is the property of Thriving Wellness Center and may not be reproduced or distributed without written permission.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or accuracy of those sites.

8. Limitation of Liability

Thriving Wellness Center is not liable for any damages arising from use of this website, including reliance on information provided herein.

9. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a new effective date.

10. Contact Information

For any questions about these Terms or your use of our website, please contact:
Thriving Wellness Center
Email: info@thrivingwellnesscenter.com